Manuals
Product manuals, basic operation references, function explanation and routine check guidance for daily site use.
Spare
Common wearing parts, electronic components and replacement recommendations for export projects and distributors.
Install
Remote support for installation sequence, commissioning checkpoints and project start-up coordination.
Remote
Fault analysis, parameter guidance and problem isolation for customers who need fast overseas technical response.
Power-on flow, parking guidance, wash-mode selection, reset logic and routine daily checks.
Request document →Pump, fan, chemical dosing, sensor and frame inspection points for regular maintenance work.
Request document →Core parts, optional parts, replacement planning and parts-order communication for overseas buyers.
Request document →Send model, fault description, photos or short video, and the current machine status.
We review the issue, identify likely cause and confirm whether parts or parameter checks are needed.
We provide operating guidance, reset steps, troubleshooting method or spare-parts recommendation.
After recovery, we continue checking the machine status and help close the case.
Yes. We can provide remote installation guidance, commissioning checkpoints and after-sales communication support for overseas projects.
Yes. Customers can request common wearing parts, key components and model-matched parts lists according to the machine type and issue condition.
Please send the machine model, the fault description, photos or a short video, plus the current running condition and any recent changes made on site.
Use WhatsApp, email or the contact page to send machine model, fault details, photos and running status. This makes troubleshooting much faster.
